Self-Pay & Bad Debt Collections

Maximize patient revenue. Our collections service combines skilled collectors and proprietary technology to collect patient responsibilities by establishing payment plans and identifying all sources of billable insurance and financial assistance. To build trust with your patients, our work goes beyond collection efforts. We review and explain EOBs to patients and ensure they receive the maximum insurance benefits, maximize your payer reimbursement and build rapport with patients to better facilitate commitments for patient payments.

With our service, you can:

• Maximize revenue from patient collections through multichannel outreach campaigns using mail, voice, text/SMS and email
• Allow patients to pay through a customized self-service, mobile ready patient payment portal
• Maintain state, Payment Card Industry (PCI) and American Collectors Association International (ACA) compliance