Complex Claims

Maintaining an effective revenue cycle can be an arduous undertaking as providers continue to grapple with difficulties such as outdated technology, staff burnout and changing regulations. Organizations must evaluate all avenues to conquer these obstacles.

Cognizant partners with providers to ensure their revenue cycle operations function seamlessly. By addressing complex claims with cutting-edge intelligent process automation tools, we can efficiently gather AR follow-up information from payer websites, helping to streamline a critical component of RCM. For claims necessitating direct outreach for status updates, our global team of AR follow-up specialists can be available around the clock.

By working with Cognizant, clients can:

  • Identify root causes of reimbursement delays
  • Harness the power of intelligent process automation
  • Leverage a global team of AR follow-up experts

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Since our seamless transition to Cognizant years ago, we have significantly increased our monthly collections and decreased the delay in processing claims. They have a team of knowledgeable personnel readily available to follow up on requests and answer any questions. I would highly recommend them to anyone seeking a new billing company.

– Owner of large Neurosurgery organization