Patient Access

Patients are constantly exploring new channels to efficiently and securely manage their care. While providers must leverage technology and digital solutions to meet patient demands, they must not overlook a critical component of the patient experience – human engagement and interaction. Cognizant’s comprehensive suite of patient and member access and engagement solutions enables access to a team of over 3,000 trained healthcare customer service associates, including 1,700+ clinicians. Our tailored solutions can help clients deploy a holistic patient access solution that simplifies the patient experience, digitizes touchpoints and increases financial clearance of patients.

Cognizant can deliver:

• A range of patient access services solutions, including registration, remote patient monitoring, discharge planning and health risk assessments.
• Increased patient satisfaction with enhanced engagement and communication
• Cutting-edge technology in call center management, interactive voice response, and analytics
• Custom workflows to collect data from across your ecosystem to simplify and streamline patient registration